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Shipping policy

Delivery Timeline: Orders placed on our website will typically be processed and delivered within 7 to 10 working days from the date of purchase. This timeline includes order processing, packaging, and shipping to your designated delivery address within the UAE.

Delivery Area: At present, we exclusively offer delivery services within the United Arab Emirates (UAE). We strive to ensure timely and efficient delivery to all regions within the UAE.

Payment Method: To streamline our order processing and delivery procedures, we accept prepaid payments only. Unfortunately, we do not offer the option for cash on delivery. This ensures smooth transactions and allows us to promptly dispatch your orders.

Delivery Charges: We are pleased to offer free delivery charges for both forward and return shipments. This means that you can enjoy the convenience of shopping with us without incurring any additional delivery costs for your purchases or returns.

Product Categories: Our shipping policy applies to a diverse range of product categories available on our website, including Apparel, Shoes, Perfume, Handbags, and Jewellery. It's important to note that Perfume and Jewellery items fall under specific guidelines:
Perfume & Jewellery: These items are categorized as non-returnable in-store unless you receive a damaged product. In the event of receiving a damaged Perfume or Jewellery item, you may request a return or exchange as per our return policy.

We are committed to providing a seamless and convenient shopping experience for our customers in the UAE. Should you have any further questions or require assistance regarding our shipping policy or any other inquiries, please do not hesitate to reach out to our dedicated customer support team support@bibafashion.ae. We are here to ensure your satisfaction and convenience throughout your shopping journey with us.